Legal notice
This Privacy Policy describes how Hancock shop (hereinafter referred to as "this website," "we," or "our") collects, uses, and discloses your personal information when you visit our services, shop on this website (hereinafter referred to as "this website"), or otherwise communicate with us regarding this website (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated Date," and take any other measures required by applicable law.
How We Collect and Use Your Personal Information
To provide the services, we have collected your personal information from various sources over the past 12 months, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific purposes described below, we may also use the information we collect about you to communicate with you, provide or improve our services, fulfill any applicable legal obligations, enforce any applicable terms of service, and protect or defend our services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect about you depend on how you interact with our website and use our services. When we use the term "personal information," we mean information that can identify, associate, describe, or relate to you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information you submit directly to us through our services may include:
Contact information, including your name, address, telephone number, and email address.
Order information, including your name, billing address, shipping address, payment confirmation information, email address, and telephone number.
Account information, including your username, password, security questions, and other information used for account security.
Shopping information, including items you browse, items added to your cart, items saved to your account (such as points, reviews, referrals, or gift cards), and purchase history.
Saved points, product reviews, recommendations, and gift cards
Customer support information, including information you choose to provide when communicating with us, such as information provided when sending messages through this service.
Some features of this service may require you to provide us with certain personal information directly. You can choose not to provide this information, but doing so may result in you being unable to use or access these features.
Information we collect about your usage
We may also automatically collect some information about your interactions with this service (usage data). For this purpose, we may use cookies, pixels, and similar technologies (collectively, “Cookies”). Usage data may include information about how you access and use our website and your account, including device information, browser information, network connection information, IP address, and other information about your interactions with this service.
Information we obtain from third parties
Finally, we may obtain your information from third parties, including suppliers and service providers who collect information on our behalf, such as:
Companies that support our website and services, such as Shopify.
Our payment processors collect payment information (such as bank account, credit or debit card information, and billing address) to process your payments, fulfill your orders, and provide you with the products or services you request, in accordance with our contract with you.
When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or our third-party partners may automatically collect certain information using online tracking technologies (such as pixels, web beacons, software development kits, third-party libraries, and cookies).
Any information we obtain from third parties will be processed in accordance with this Privacy Policy. See also the “Third-Party Websites and Links” section below.
How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide you with services in order to fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, and creating, maintaining, and managing your account.